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Michael Bustillos

UX LEADER • RESEARCH • STRATEGY • DESIGN

Experience with voice, web and mobile consumer and enterprise applications. I lead User Experience Design teams to solve complex business problems with beautiful, intuitive and creative design solutions.

Leadership

  • Collaboration

  • Training

  • Mentoring

  • Best Practices

  • Process Improvement

Research

  • Contextual Inquiries

  • Personas

  • Journey Maps

  • Service Blueprints

  • Value Mapping

Strategy

  • Experience Vision

  • Design Thinking

  • Workshops

  • IA and Site Maps

  • User Flows

Design

  • Design Sprints

  • Wireframes

  • Visual Design

  • Prototypes

  • Design Systems

Featured Work

(more examples available upon request)

Hyundai Sedan Smart Assistant

Desktop and mobile chatbot integrated with voice and conversational interface to provide a unique car buying experience.

Gateway.com

Redesign for Gateway.com including research, Personas, Site Map, UI Design, Visual Design and HTML/CSS.

Maureen Data Systems

Site architecture and Visual Design

Sunstate Equipment

Developed personas, UI Flows and High-Fidelity Interactive Prototype for website, customer portal and mobile app.

SitOnIt.net

Developed personas, UI Flows and Wireframes for redesign project.

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Experience

2012–Current

Neudesic

Solution Architect / UX Manager

Today, I'm leading and growing a global team of UX professionals through mentoring, training and team collaboration. We follow our process, move and iterate quickly, ideate, collaborate and design beautiful, usable solutions that provide business value and improve the lives or our clients' users.

2006–2012

Acer / Gateway

Senior UX Designer
Led UX Design efforts for North America working with Global Web Operations. Redesign for overall site architecture and experience for www.gateway.com including eCommerce site, support site and online configuration tool.

2004–2006

Oversee.net

Interaction Designer / Product Manager
Worked as Lead Interaction Designer for Revenue.net, including our publisher web portal to allow website publishers to manage the ads that appeared on their websites. Managed low.com our online mortgage lead generation website.

1994–2004

Ingram Micro

Senior UI Designer

UX design for ingrammicro.com and interactive  projects for some of our top manufacturer clients including HP, Toshiba, Citrix, IBM, Apple, and Microsoft

When you start off on a journey, you often have an idea where you want to go, but sometimes life takes you on unexpected turns and maybe ultimately to a different destination from where you set out to go. I've discovered that focusing on what matters most (faith, family, friends, being kind, considerate and respectful to others) that somehow you end up on an even better peak than where you expected.

PORTFOLIO
EXPERIENCEO
CONTACT

... and in the evenings, I'm a co-organizer and speaker for the Orange County Experience Design group that meets monthly in Irvine, CA. I leads UX talks as well as our well-received team design challenges. We have 1,000+ members and have organized over 20 events since we started in January of 2017.
www.ocxd.org

Let's Talk

If you want to learn more about my services or see how we can work together, contact me.

linkedin.com/in/michaelbustillos/

email@michaelbustillos.com

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